Privacy Policy

Effective Date: 01/05/2025

Willowbrook Farm Charity ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.willowbrookcharity.org.uk.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Willowbrook Farm Charity is a registered charity number 1188175 based in the United Kingdom. Our mission is to share our charitable work, projects, events, and fundraising campaigns with the public.

2. Information We Collect

We may collect the following types of personal data:

• Information you provide directly:

  • When you contact us via our online form or email

  • When you subscribe to newsletters or updates

  • When you make a donation or payment through PayPal

• Automatically collected data:

  • Via cookies and analytics tools such as Google Analytics

  • Includes your IP address, browser type, time zone, and usage information

3. How We Use Your Information

We use your data to:

• Respond to enquiries or messages you submit

• Send newsletters and updates (if you opt in)

• Process donations and event registrations via PayPal

• Improve the functionality and performance of our website

We do not sell or rent your data to any third parties.

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following lawful bases:

• Consent – when you sign up for our newsletter

• Contract – for handling donation or ticket transactions

• Legitimate interests – to manage enquiries and improve the website

5. Sharing Your Data

We share limited data with trusted service providers only as necessary:

• Google Analytics – to analyse site usage

• MailerLite – to manage email newsletters and updates

• PayPal – to process donations and payments (you provide your payment data directly to PayPal)

These providers are required to safeguard your data and may only process it on our instructions.

6. Cookies and Tracking Technologies

Our website is built using Google Sites and uses cookies and similar technologies to:

• Ensure site functionality

• Analyse usage through Google Analytics

• Support newsletter sign-up and contact form functionality

You can control cookies via your browser settings. Note that disabling cookies may impact the functionality of some parts of the site.

7. Data Retention

We retain your personal data only as long as necessary:

• To fulfil the purposes described in this policy

• To comply with legal obligations (e.g., financial records for donations)

8. Your Rights

You have the following rights under the UK GDPR:

• Access to the data we hold about you

• Correction of inaccurate or incomplete data

• Deletion of your personal data (in certain circumstances)

• Restriction or objection to our use of your data

• Withdrawal of consent at any time (for example, unsubscribing from newsletters)

To exercise these rights, email us at: operations@willowbrookcharity.org.uk

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

10. Third-Party Links

Our site may link to third-party websites (e.g., PayPal). We are not responsible for the privacy practices of these sites. Please read their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

12. Contact Us

For any questions or requests regarding your data, please contact:

Willowbrook Farm Charity
📧 operations@willowbrookcharity.org.uk
🌐 www.willowbrookcharity.org.uk
📍 Willowbrook Farm, Hampton Gay, Oxford – OX5 2QQ